Samples are how most office relationships start. This guide covers the sample request flow from the brand side.
The request
When an office wants to try your products, they send a sample request. You see it in your dashboard with the office's details and which products they are interested in.
Your options
You can approve the request, decline it, or counter it (for example, suggesting a different product mix). Approving ships the sample box; the office covers shipping per your settings.
Why speed matters
Offices request samples from several brands at once. The brands that respond within a day are the ones that stay top of mind when the buyer decides what to stock. Maia can draft your response so you stay fast without staying glued to your dashboard.